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Shipping and delivery costs

UK next day delivery information

If you place an order valued at more than £100 before 1pm Tuesday through to 1pm Thursday, you will receive your goods the next working day. Orders placed after 2pm on Friday through to 1pm Tuesday will be delivered on a Wednesday. Please note we do not deliver on Bank Holidays and your order will be delivered 2 working days later. Orders valued at under £100 will be sent Royal Mail signed for 1st class and will take one to two days to arrive. A signature will be required on receiptof your parcel. If you are not around to accept your parcel the carrier will leave a card stating the parcel is at the local post office. Please note all our parcels will be sent by Next Day Delivery but for the following postcodes the service is not guaranteed due to location. Therefore delivery could take extra time to arrive. AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, AB63, BF, BT, DD10, DD8, DD9, FK17, FK18, FK19, FK20, FK21, FK8, GY, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV3, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV7, IV8, IV9, JE, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH10, PH11, PH13, PH14, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

Saturday delivery information

Royal Mail Special Saturday delivery Guaranteed by 1pm, will cost £16.20. Parcels weighing over 2kgs will cost £33.96 and over 10kgs will cost £51. Orders must be placed before 1pm on a Friday to qualify.

International delivery information

Any customers outside the UK should contact us via email for shipping costs. We will calculate the cost of shipping and insurance for the item concerned and inform you as soon as possible. Payments may still be made online.

Are there customs or import charges with international delivery?

Within the EU (European community) there are NO customs charges for goods arriving from Debris. Just place your order with us and we will do the rest. For countries outside the EU any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot advise further as customs policies and import duties vary widely from country to country. Please contact your local customs office for current charges before you order so you are not surprised with charges you were not expecting.

I have received a faulty item?

If you think the item you received is faulty, please contact our customer service team. Email - info@debrisonline.co.uk. We will then advise you how to proceed with the return. Please include as many details as possible about the fault.

I have received an incorrect item in my order

If you have received an incorrect item in your order, please contact our customer service team. Email - info@debrisonline.co.uk. We will then advise on how to proceed with the return. Please include as many details as possible about the error.

Do you deliver to a work place or PO box?

We can deliver to your place of employment but we do not deliver to PO Box addresses for security purposes.