Type of information | Purposes | Legal basis of processing |
---|---|---|
Customer's name, address(es) for delivery, telephone numbers, e-mail address(es). | Managing the customer's order, delivery and online payment. Communicating the status of the order. Confirming and/or querying delivery details. Recommending opportunities for saving money on an order, based on a request for fuel quotation. | Performing our contract with the customer. For the purposes of our legitimate interests in operating debrisonline.co.uk. |
The customer's name and email address. | Maintaining our customer directory for messaging and communication preferences. |
We seek customer's consent at the time of order. The customer may withdraw their consent at any time by contacting us via our website, by letter, telephone or email to tell us that they no longer wish to be contacted for purposes other than order confirmation. |
Contact telephone (mobile phone and landline) numbers. | Maintaining the ability to contact the customer to discuss details of an order/delivery. | Enabling the fulfilment of our agreements with the customer, to deliver an order placed with us. |
Website cookies | Used to track visitors' activity when browsing the site; also used to temporarily store status about a visitor's shopping cart. | To record and understand how visitors interact with our website. For the purposes of our legitimate interests in recording accurate purchase data when we are dealing with the customer, when discussing their order activity, reimbursement or delivery details. |
Customer's order details | Managing the customer's order. Maintaining accurate records of items purchased and orders. Recording billing address, delivery notes, shopping items and order details. | Performing our contract with the customer, to fulfil their order. |
You have the right to take any complaints about how we process your personal data to the Information Commissioner:
https://ico.org.uk/concerns/ (telephone 0303 123 1113 or 01625 545745)
Information Commissioner's Office Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF
For more details, please address any questions, comments and requests regarding our data processing practices to our customer support team via email (info@debrisonline.co.uk) or call us on 01403 218185.
You can read our Privacy Policy, here. We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, and will only collect and use personal data in a way that is consistent with our obligations and your rights under the law.
Our site uses cookies. They facilitate our online retail, connect our social media and help analyse our traffic. We do not sell your data. We only share visitor activity data with our partners in order to improve our service and for promotions. If you proceed, you are consenting to our cookies and accept our Terms of Use.